PDPL Saudi ArabiaUAE Federal LawGDPRDPDP India

Privacy Policy

This Privacy Policy explains how Noble Solutions Trading Establishment collects, uses, shares, and protects your personal data in accordance with applicable privacy laws including Saudi PDPL, UAE Federal Decree-Law No. 45, GDPR, and India's DPDP Act 2023.

Last Updated: 1 June 2026

Effective Date: 1 June 2026

Noble Solutions Trading Establishment — Al Oraifi Industrial Area 35526, Jubail Industrial City, Kingdom of Saudi Arabia. Commercial Registration: Jubail Industrial City, KSA. Contact: info@noblesolutionsa.com | +966 50 290 2829

01Information We Collect

We collect information you provide directly to us, including:

Identity Data: First name, last name, company name, job title
Contact Data: Email address, phone number, postal address
Technical Data: IP address, browser type, device information, cookies
Usage Data: Pages visited, time spent, links clicked on our website
Communication Data: Messages sent through our contact forms
Business Data: Information about your IT requirements and project needs

We do not collect sensitive personal data (as defined under PDPL, GDPR, and applicable laws) without your explicit consent.

02Legal Basis for Processing

We process your personal data under the following legal bases:

Contract Performance: Processing necessary to fulfil our service agreements with you
Legitimate Interests: Business operations, fraud prevention, and service improvement
Legal Obligation: Compliance with Saudi, UAE, and applicable regulatory requirements
Consent: Where you have given clear consent for specific processing activities (marketing communications)

Under Saudi PDPL, we process data in accordance with Royal Decree No. M/19. Under UAE law, we comply with Federal Decree-Law No. 45 of 2021 and DIFC/ADGM regulations where applicable. For EU data subjects, we comply with GDPR Article 6. For Indian data subjects, we comply with the DPDP Act 2023.

03How We Use Your Information

We use your personal data to:

Respond to your enquiries and provide our IT consulting services
Send you relevant communications about our SAP, AI, and IT services
Improve our website and services based on usage analytics
Comply with legal and regulatory obligations
Prevent fraud and ensure security of our systems
Send marketing communications where you have given consent

04Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We may share data with trusted service providers (hosting, email, analytics) under strict data processing agreements. All third-party providers are required to maintain confidentiality and process data only for specified purposes. International transfers are conducted with appropriate safeguards including standard contractual clauses as required under PDPL, GDPR, and applicable laws.

05Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client project data is retained for a minimum of 7 years for regulatory compliance. Marketing data is retained until you withdraw consent. Website analytics data is retained for 26 months. Upon expiry, data is securely deleted or anonymised.

06Your Rights

Depending on your jurisdiction, you have the following rights:

Saudi PDPL: Right to access, correct, delete, and restrict processing of your personal data
UAE Federal Law: Right to access, correct, and request deletion of personal data
GDPR (EU): Rights to access, rectification, erasure, restriction, portability, and objection
DPDP India: Right to access, correction, erasure, and grievance redressal

To exercise your rights, contact us at info@noblesolutionsa.com. We will respond within 30 days.

07Cookies

Our website uses essential cookies for functionality, analytical cookies to understand usage, and optional marketing cookies (with your consent). You can manage cookie preferences through your browser settings. We use Google Analytics for anonymised website analytics. For detailed cookie information, see our Cookie Policy.

08Security

We implement industry-standard security measures including encryption (TLS 1.3), access controls, regular security audits, and staff training. We are aligned with Saudi NCA cybersecurity standards and ISO 27001 principles. In the event of a data breach affecting your rights, we will notify you and relevant authorities as required by applicable law.

09Contact & Complaints

For privacy-related enquiries, contact our Data Protection contact at:

Email: info@noblesolutionsa.com

Phone: +966 50 290 2829

Address: Al Oraifi Industrial Area 35526, Jubail Industrial City, KSA

If you are unsatisfied with our response, you may lodge a complaint with the relevant supervisory authority in your jurisdiction (e.g., SDAIA in Saudi Arabia, UAE Data Office, ICO in the UK, or appropriate authority in India).

This document was prepared in compliance with applicable data protection and privacy laws including the Saudi PDPL (Personal Data Protection Law), UAE Federal Decree-Law No. 45 of 2021, EU General Data Protection Regulation (GDPR), and India's Digital Personal Data Protection Act 2023 (DPDP Act). For questions regarding this document, contact info@noblesolutionsa.com.